An after-sales service five commitments
l product free of charge at the agreed deadline Warranty: free warranty period shall project contract, depending on the grade and the retention period is proportional to the product;
l Equipment spare complete: the establishment of maintenance facilities dedicated spare warehouse, ready to provide efficient services of the emergency repair;
l Provide comprehensive technical training: professional and technical personnel to provide free equipment maintenance, system maintenance, comprehensive technical training;
l Provide technical advisory services: by phone or on-site service in form of providing equipment operation and maintenance consulting services;
l Provide regular visits to: the use of telephone, on-site consultation visit regularly contact the user a way to detect and solve problems.
(2) Service Hotline
Hotline 021 -5951950: Lin Cheng for the use of the product offering free 6 * 24-hour business consulting, Suggestions, business process and other artificial and self integrated services; Our service promise: "person in charge, within specified time . "

3 Eight service policy
l establish user product-specific files;
l for each user in the preparation of a product regular maintenance program;
l set up a maintenance dedicated spares warehouse, ready to provide efficient services of the emergency repair;
l during the warranty period, service the product inspected once every six months for regular, timely detection of problems;
l Warranty personnel will be "four" (timing, who was scheduled address given project) requirements, do maintenance work;
l voluntarily accept user supervision: Warranty personnel after the completion of each recognized by the user satisfaction;
l Telephone Response Time: Customer service requests made by telephone, the company will respond within one hour, and propose solutions;
l-site service response time: For products under warranty, guidance can not be resolved over the phone fault, we promise will be based on site service response time provide on-site services.